Have a question?

This section provides answers to the questions that our customers ask the most about our products and services.

General

  1. What payment methods are supported?
  2. Any promo discount code that I can use?
  3. I can’t remember my username and password!
  4. What are the differences between FREE with Business and Developer package?
  5. How can I process checkout in website?
  6. What kind of support do you offer?
  7. How can I get an invoice for my order?

Themes usage

  1. Can I use your templates on my clients’ websites?
  2. Can I remove the copyright from the footer?
  3. How many domain can I use with your template?
  4. Does your products support all browsers?

Technical Support

  1. How can I edit content in your template?
  2. How can I custom template style such as color, layout and so on?
  3. How can I run your template on my hosting?
  4. If I need custom development for template, can I request?

What payment methods are supported?

Right now we accept payment via Paypal and 2Checkout (Credit Card payment) very soon to get best security for customer’s payment in our website. However, you can send payment for us via Skrill, just contact us to know how to pay via Skrill.

What Joomla! version are your templates support?

Our templates support Joomla! 2.5.x and Joomla! 3.x (at latest version). Every time if Joomla! release new version, we will support it ASAP.

I can’t remember my username and password!

You just go to Customer Login box, click to link ‘Lost the password’ below this form and fill your email to get your password back.

What are the differences between FREE and Pro version?

We provide FREE version for all templates from us, it means you can download template and use it for your website or your client website without problem. However, FREE version limited some features and keep copyright from us, and it doesn’t support Quickstart package which you can install to get template and sample data like our demo site. If you want to access all template features, remove copyright for template and get Quickstart package, so you can go with Pro version.

What are the differences between FREE with Business and Developer package?

The main different about that is license and domain support

Free Download doesn’t support commerce license, it means you can’t use it for business / client websites, just for your personal website.

Business Package support commerce license, it means you can use this package license to build website for company / client you want, and this package only support for 1 (one) domain. If you want to use template for one more domains, please contact us to get best price when you update license.

Developer Package support commerce license, it has license as Business Package, just different is it support unlimited domains, you can use it for how many domain you want.

What kind of support do you offer?

We offer support via Ticket Support System for Business & Developer package. FREE Download customers only get support via update and new release for template.

How can I get an invoice for my order?

You just login to Customer Area, then click to link ‘Generate Invoices’ in your order and fill your company information to create an invoice for your order.

How can I process checkout in website?

You go to our website and select your product that you want to download/purchase, then click to button ‘Get it now’ and select package you want. During checkout process, you must to fill your login information and process checkout with Paypal or 2Checkout (Credit Card). You must to remember this info in order to use it for Customer Area. After finish payment, you will get notification email with download links.

Can I remove the copyright from the footer?

With FREE version, you must to keep copyright information from us at the footer of website. When you go with Business or Developer versions, so you can remove without problem with our legals.

How many domain can I use with your template?

Free version, you can use it for any domains you want. Business license will use for 1 (one) domain, and Developer license will use for unlimited domains.

Does your products support all browsers?

Yes, all templates support all standard browser such as Firefox, Chrome, IE plus with EDGE, Safari, Opera, etc.

How can I edit content in your template?

For Homepage, you can open file ‘index.html’ to edit, you just search for text that you want to change and replace it. For other pages, please open other HTML files to edit. For pictures, please open folder ‘images’ and replace it.

How can I custom template style such as color, layout and so on?

You can edit it in your knowledge with HTML/CSS and JS code. For template style, you can edit CSS via folder ‘css’, and for Javascript effect, you can edit via folder ‘js’ or other JS files in our template source. If you can’t make the layout or style as you want, you can send custom development request via our Contact Form, so we can review your requirements, then we can send you cost and time-frame for your tasks.

How can I run your template on my hosting?

HTML template can be uploaded to hosting easily, just zip all source code, then upload to your hosting and unzip it at root of your site source code. Then, when you run your domain, your hosting will detect file ‘index.html’ and run it by default.

If I need custom development for template, can I request?

Sure, you can request via Contact Form, but remember that you already prepared all your requirements before submit it.